Last Updated: November 2025

Thank you for choosing the Shyam Manokamna Yantra (Shyam Nishan), a spiritually energized offering of Shri Khatu Shyam Ji.
We aim to provide safe and timely delivery of all sacred items.

1. Order Processing Time

Each Yantra is energized (प्राण प्रतिष्ठित) individually through Vedic mantras before dispatch.
Hence, processing time may vary:

  • Standard Processing Time: 2–4 working days
  • During festivals, it may take 5–7 working days due to high demand.

You will receive a confirmation message once your order is processed and shipped.

2. Shipping Methods & Delivery Time

We ship across all states in India through trusted courier partners.

Estimated Delivery Time:

  • Metro Cities: 3–5 working days
  • Non-Metro / Remote Areas: 5–8 working days

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen events.

3. Shipping Charges

Shipping charges will be displayed at checkout depending on:

  • Delivery location
  • Order size/weight

For select offers or donations, free shipping may be applicable.

4. Order Tracking

Once your order is shipped, you will receive:

  • Tracking number
  • Courier partner details
  • Tracking link (if available)

You can use these details to follow your shipment’s progress.

5. Address Accuracy

Customers are responsible for providing the correct:

  • Address
  • Pin code
  • Phone number

We are not responsible for delays or delivery failures due to incorrect information.

If a package returns due to an incorrect address, re-shipping charges will apply.

6. Delayed or Lost Shipments

If your order is:

  • Delayed
  • Missing
  • Not updated for more than 5 days

Please contact us immediately.

We will coordinate with the courier partner and assist you promptly.

7. Damaged Shipment

If the package is damaged on arrival:

  • Take clear photos/videos
  • Do not throw away the packaging
  • Report within 48 hours

We will review and assist based on our Refund Policy.

8. International Shipping

At present, international shipping is not available.
We only ship within India.

9. Contact Us for Shipping Support

If you have any questions regarding shipping or delivery, feel free to contact us:

📞 +91 9251949009
📧 khatupss.org.in@gmail.com
🏛️ Shri Khatu Shyam Parmarth Seva Sansthan,
Ward No.10, Khatushyamji, Khatoo, Rajasthan 332602